Reno-Tahoe International Airport, Long-Term Garage Reservations

The QR code didn’t work, we didn’t have time to mess around and call for help. We just took a parking tag and paid for parking again.

My QR code would NOT scan at the entrance(?). Added some stress to my trip. Fortunately, the woman at the exit gate was able to look up my name so we didn't have to pay again.

I was able to get parking when the garage was almost full

I should specify, this was used at the Reno airport and the QR code did not work on way out! We had the sense to go through the gate with someone in it, but it took over 15 minutes!!! The instructions said not to take ticket, so we didn’t , they said we should’ve. After over 15 minutes of messing with it, they finally gave up and opened the gate. THIS system clearly doesn’t work and we will never use it again.

I prepaid for parking at Reno Tahoe Airport and QR code did not allow entry, will not use again

QR code was difficult to scan, and when it did it said it was Ineligible. Had to call the attendant who said I could take a ticket and he would tie my Just Park QR to it. He did not, and had to spend another five minutes when I left the garage 5 days later. This was not convenient, and was more expensive than just doing the usual procedure. Will not use again.

The QR code didn’t work at the Reno airport entrance which lead to about 3-4 cars backing up behind me. When I called they said to show it to the cashier and it should be fine so I did and it was. The cashier suggested pushing the help button at the entrance but that would have led to more cars backing up and honking at me, so not really feasible.

A completely unnecessary service, with an app that was a hassle to use. The airport parking lot already has a streamlined system using credit cards, and slapping an app on top of it doesn't provide any sort of additional functionality to justify it.

Unable to exit airport using scanner! App showed my parking reservation as a past reservation, and no current reservation. Chose 7:00 pm for exit time, but flight was late. Attempted to exit at 7:30. Shouldn't have mattered since I paid for a full 24 hours.

The ability to reserve parking at the Reno-Tahoe airport took away the worry of not finding parking in the small parking structure at that airport. Using the QR code at the airport entrance and exit was easy. I used the QR code on my phone coming into the parking lot and a printed version of the QR code on the way out and both worked equally well. The extra charge required to use the reservation system was small enough not to be a deterrent. The website was easy to use, and I noted that there were options to change the reservation dates, add to the length of time parking or canceling the reservation, so there would be no need to search for them on the website if needed. The reason that I didn’t give a 5 rating is because making the account online was a lot more complicated than making accounts on other websites. It seemed that I had to go back-and-forth between pages to get all the information put in. Wasn’t exactly clear why that was. I’m hoping that now that I have an account, next time I make a reservation it will be simpler.