We’re JustPark and we make parking quicker, cheaper and smarter.
We’ve been a trusted player in the parking sector for almost two decades now, helping people get from A to B with handy reservable spaces and speedy app payments.
Read on to learn more about our mission, our company culture and our exciting plans for the future.
The UK’s favourite parking app
The idea for JustPark first came to Ant, our CEO, in 2006 while driving past empty driveways looking for a place to park. Now, 18 years on, drivers can find & book parking in a few taps through our app – in car parks, supermarkets, and even driveways. 45,000 of them in fact.
We’ve helped over 13 million UK drivers take the stress out of parking while also raising over £90m for space owners. Now with international expansion on the horizon, we’re excited to bring JustPark to new territories and become the world’s favourite parking app.
Our journey in numbers
- 18 years (and counting) of experience
- A world record crowd-funding round with over 10,000 backers
- 13 million users
- 25 municipalities on- and off-street parking supported
- £90 million earned by our 45,000 space owners
- More than 2 million bookings per year
- 96% customer satisfaction rating
- Rated “Excellent” 4.5/5 on Trustpilot
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Frequently asked questions
How does JustPark make money?
How do I book a parking space?
It couldn’t be easier: simply plug in your destination’s postcode, or search by key locations such as hospitals, train stations or stadiums. Click on a listing to get more details about the space including user reviews, photos and proximity to nearby landmarks.
To complete the booking, you’ll have to provide your vehicle details and a payment method all through our secure booking system.
We'll send you a confirmation email containing all the vital information for your booking, including directions and access instructions.
How do I make a long-term booking?
It's just as easy as making a short-term booking, all you have to do is choose a wider date range. If you make a long-term booking that lasts 2 months or more, you’ll only be charged the first month's payment up-front and the rest will be collected in monthly instalments.
Once you’ve made a long-term booking, you’ll be charged for the first month of your stay up-front. We’ll hold this payment until 48 hours after the first day of parking before giving it to the space owner.
After the first day of parking, we’ll charge you monthly, using the same payment method, for the duration of your booking. In other words, you won’t make a second payment until approximately one month after your first parking day. The monthly price you pay is locked at the beginning of the booking.
For more details, see here.
Can I extend my session if I need more time?
Absolutely. To extend your parking session, all you need to do is:
- Open the JustPark app.
- Select ‘My Bookings’ and click on the relevant booking.
- Find the Extend Booking option and select it.
- Input the new times you want for your booking. This can be done after you have already parked but can’t be done if the booking has ended. Please note you cannot change the start time of your booking.
- Finally, you'll need to pay for the added time.
What if I have to cancel my booking?
Change of plans? No worries. If your booking has a fixed start and end time then it’s covered by the fixed-term policy. There is also a 10-minute grace period to cancel after any booking to accommodate accidental bookings.
If you cancel your booking more than 24 hours before the booking starts, you’ll receive a full refund. In cases where the booking is cancelled by the space owner or JustPark, the full refund will also include the Transaction Fee.
JustPark has an extensive cancellation policy for our various offerings — review the full policy here.
What drivers say about us
JustPark rated “excellent” on independent review website, Trustpilot.
Read real reviews from real customers on www.trustpilot.com.
Parking sorted in seconds.
Journeys are simpler with a dedicated space, just for you.