Carpark on Chelsea Harbour

Couldn't find and directions were no good and nobody to speak to to get help. Ended up have to pay for parking at a nearby hotel which was cheaper and easier. I gave it one star as it was easy to book online.

Good service

Paid £33 to guarantee a parking space when visiting London. It then transpired there was no "space" thay was booked in the car park and we were then charged £4 (the actual hourly rate) when leaving. How they can justify over £30 for a few hours parking is mad, but even more of a scam is the fact we were charged to park there anyway. Will be complaining and seeking a refund for thus awful parking scam.

Staff very efficient

Directions were slightly misleading. Instructions say the car park is under the Chelsea Harbour Design Centre, so we parked in the car park under the Design Centre, turns out this isn't the correct car park. In hindsight, we could probably have found the correct car park by checking photos in the app, but we were following the email instructions. Regardless, the main reason for the low score is the charge on exit for the car park we incorrectly stayed in was £10 vs the £42 we were charged by Just Park. Moral of the story, check regular car park pricing before assuming a JustPark spacey in a multi story car park might be cheaper!

You can not get access to the Chelsea Harbour complex from the side I was coming in and no one told me about any other access. Your phone help was useless as they were clueless to the problem,

Couldn't find the car park. The address lead us to the wrong place. We paid for this space for nothing. The car park was not in the location stated. I would not recommend this car park to anyone. The address given leads you to a car park that charges 4 pound to park a day. The space we paid for is a rip off. We drove around for 10 minutes looking for it before we gave up. Ended up parking in the wrong car park and had to pay an extra 4 pound. Terrible vendor, with terrible instructions. This is why JustPark is no good. What do you do when you arrive at a location and the car park isn't there?

Exit barrier didn't open on departure attendant said we were in the wrong car park but eventually found booking not very smooth

Could have booked car park 1/3rd price on the day!

Used the space to go to a match at Stamford Bridge..easy to follow instructions and security on site ,who were helpful .definitely use again if I'm up that area