National Theatre Car Park

Little confusing finding the entrance but once found it was a fab location

Very good central parking. Good price and safe.

Strong smell of no. 1...ughhh.

Provide me a safe and good place to park my car. Highly recommended.

Tight spaces , like most car parks, but fine. Contrary to the JustPark instructions, ANPR clearly worked to let us in and out without any need to take a ticket or speak through the intercom. Easy.

Great location, easy to find and park, loads of spaces.

Perfect parking space

The parking system whole effort of the company employs

I paid ahead of time. And I was then charged again as I came out of the car park. Not happy about having to pay twice.

I pre booked my parking and saw a sign that said the car park would be closed the following day (having already paid/booked). Following this, i contacted just park who told me that they would sort the situation out and let me know should anything need to be addressed as my car was already parked. I then returned to collect my car the following day and the car park was completely locked with no vehicle access or pedestrian and therefore myself and my girlfriend could not even sit in the car while I sorted this out. I contacted Just park and spoke to Lauren who provided me with the phone number for National theatre, at this moment i advised her that I had already made efforts to use this number but I could not get through as it was a Sunday and they were closed. Lauren told me it would work. It did not. I then called again and spoke to a man who did not tell me his name and he said that he had spoken to someone at the theatre who would come and meet me. They did not come. I then searched around the theatre which was closed as it was Sunday and went into the film studios who advised me that they maybe able to find a way of me meeting the security team for the national theatre. The security from the film studios helped me make contact with national theatre security team who managed to unlock the car park. My girl friend who has a history of health problems had to wait outside in the cold for around 2 hours with a chest infection while this got sorted by myself and not from the support of the just park team. I was left frustrated that I was charged for parking even though I could not get my car. It was from poor communication between the national theatre and just park. I understand that just park is the booking platform. However I should not have been sold the parking space with the following day being locked.