Parking on Waterside Way, N17

This parking experience was extremely disappointing and left me feeling unsafe. The instructions on how to obtain access to the car park were extremely convoluted and confusion and required a high amount of phone calls and messages. When I got to the destination and needed access in order to find a secretly hidden fob on a random car, the person didn't answer immediately and I was left not being able to access the space. Then once in this building where I needed to know exactly where to go, there is no phone signal at the bottom of a high rise apartment block so I couldn't communicate with the person. The way I had to get access to the space was ridiculously confusing, and I was told I had to 'prop a security door open' with something otherwise I'd get locked in. I felt very vulnerable - a woman alone in an underground carpark which I could get locked in so easily with just a man on the phone telling me instructions. On my return - I had to call the person multiple times before they even picked up and was unable to access my car until he did as I needed to be buzzed into a door, This is not an acceptable method of parking - it's unsafe from a personal security point of view , unclear as to how you get to the space , overly complicated and prone to error - getting locked in or not being able to collect your own car if the person Doesn't pick up the phone I would like a refund and would certainly not recommend this space

Great parking space , easy to find and very secure. The host was absolutely lovely and very helpful. Will always park there every time I'll visit London from now on .

best communication with owner I've had made it all super easy

Really lovely owner and really easy to access would definitely use again!

A great parking space but you need to be 'hosted' due to the underground car park and security. The 'host' was brilliant directing us to the space, ensuring we were parked and very communicative, however I gave this 4 stars as you are not able to simply turn up and park.

Good information, good contact information, takes all the stress out of parking, easy to find, easy to park with no worries, pick up was just as easy, definitely recommend Just park.

Easy to use good communication with the space holder

Everything was well organized. Owner is very kind and helpful. Would highly recommend it for next time.

The car park was great, easy to find and secure. What i wasn't told or mentioned that to get back in its all keyfob gates. not the end of the world but abit of an inconvenience

Great parking space - safe, undercover and best of all, excellent communication. I will definitely park here again if I need to. Thank you!